ArtBoxes
Working demo. Sample collections use public-domain artwork. Real artist drops launch August 2026.

FAQ

Answers before you buy, open, or list.

ArtBoxes works best when the rules are legible. Start here for the common buyer, artist, claim, and marketplace questions.

Buying boxes

What am I buying?+

You are buying a sealed box tied to a specific artist collection. The collection page shows the price, total box count, prize count, consolation value, sale timing, opening rules, claim window, and whether trading is enabled.

Does every box win the original artwork?+

No. A box resolves into either an artwork prize or the artist-defined consolation outcome. The collection page explains the exact structure before you buy.

Can I buy more than one box?+

Usually, yes, unless the collection has a per-wallet limit, allowlist limit, private-sale rule, or inventory cap. The purchase screen should show what is available for your account.

What happens if a sale does not sell out?+

That depends on the artist's undersold policy. A collection can cancel and refund, stay open until its deadline, or stop new primary sales while keeping eligible existing boxes tradable. The collection page should disclose the policy before purchase.

Openings and claims

When can I open a box?+

Openings depend on collection state. Many collections unlock after primary sales end or sell out. Some open one box at a time; others use a batch opening process.

What if I win a physical work?+

You need to submit shipping details before the claim deadline. The artist manages fulfillment from their workspace unless a collection states a different arrangement.

What if I miss the claim window?+

The collection terms determine what happens. Always check the claim deadline before buying, holding, or listing a revealed physical prize.

Can I keep a box sealed?+

If the collection is in a state where sealed boxes can still be held or traded, yes. Some collection states or deadlines may eventually require opening, claiming, refunding, or settling.

Marketplace

Can I sell my box?+

Only when the artist has enabled trading and the item is eligible. A box may become unavailable for listing if it is opened, claimed, paused, refunded, transferred, or otherwise changed.

How do bids work?+

A bid is an offer to buy a specific item, or in some flows an eligible item from a collection. The buyer signs the bid terms, and the seller can accept while the bid is active and valid.

Why did a listing or bid disappear?+

Listings and bids are state-sensitive. They can expire, sell, be cancelled, be invalidated by ownership changes, or become unavailable if the collection is paused or the item state changes.

Do artists earn on secondary sales?+

When the collection enables secondary trading and royalties, marketplace sales can send a percentage back to the artist according to that collection's terms.

Artists

What can artists control?+

Artists configure the work, price, box count, prize count, consolation value, public sale timing, private access, giveaways, claim deadline, shipping scope, trading permissions, and undersold policy.

Who ships physical works?+

The artist normally ships directly to the winning claimant. ArtBoxes provides the software path for claims and fulfillment tracking, not warehouse custody unless a release says otherwise.

Do artists keep rights to their work?+

Yes. ArtBoxes is a marketplace for selling physical work and artist-defined outcomes. Copyright and image rights remain with the artist unless separate written terms say otherwise.

Is this gambling?+

ArtBoxes is structured as a purchase of artist-defined value, not a cash wager. Every collection should disclose what a buyer receives, how outcomes are determined, and what terms apply before purchase.

Accounts and support

Do I need a wallet?+

Collectors need a wallet-backed account to buy, open, list, bid, or claim. The app handles most of the underlying transaction flow, but wallet confirmation is still required for marketplace actions.

What should I send support?+

Include the collection name, your wallet address, item or box number, transaction hash if you have one, and a short description of what you expected to happen.

How do I contact ArtBoxes?+

Email bryan@boxes.art for buyer, artist, developer, claim, or marketplace support.